resume

my education and experience

2015-Current

Google | Qualitative User Experience Researcher | New York, NY

  • Conduct independent research on multiple aspects of how users experience online search
  • Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys
  • Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Understand and incorporate complex technical and business requirements into research
  • Evangelize research findings to diverse audiences through written reports and oral presentations
  • 2014-2015

    Pubmatic | User Experience Researcher/Designer | New York, NY

  • Lead research and design efforts on the east coast
  • Create consistent and organized UX processes for a distributed design team
  • Develop conceptual diagrams, wireframes, usability tests, and prototypes
  • Conduct usability studies, competitive evaluations, participatory sessions, user surveys, personas, guerilla usability tactics and similar approaches
  • Moderate user test groups based on test scripts developed
  • 2013-2014

    PNNL | User Experience Designer (Scientist 1) | Richland, WA

  • Member of the visual analytics team
  • Design and assist in development of usable software applications
  • Develop conceptual diagrams, wireframes, usability tests, and prototypes
  • Conduct usability studies, competitive evaluations, participatory sessions, user surveys, personas, guerilla usability tactics and similar approaches
  • Moderate user test groups based on test scripts developed
  • Summer 2013

    3Pillar Global | UI/UX Researcher/Designer Intern | Fairfax, VA

  • Create usable designs based on user research and testing; Use usability methodologies to design and test both web and mobile interfaces
  • Develop conceptual diagrams, wireframes, usability tests, and prototypes
  • Present research and design work to business team and senior executives
  • Design and moderate user test groups
  • 2012-2013

    Snip Snap | Mobile UX Designer/Researcher Intern | Philadelphia, PA

  • Support design team with asset management and preflight preparation
  • Create user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings
  • Translate business requirements into use cases and high-level customer experience requirements
  • Design the UI architecture, interface, interaction flows, and visual design of new web applications and experiences
  • Develop conceptual diagrams, wireframes, visual mockups, and prototypes
  • Develop and maintain detailed user-interface specifications
  • Present design work to the user experience team, marketing team, and senior executives
  • Moderate user test groups based on test scripts developed
  • Summer 2012

    Living Social | Usability Testing/Research Intern | Washington, D.C.

  • Develop functional and valuable esting plans
  • Conduct usability tests, in person and remote, with real participants
  • Analyze results from tests
  • Communicate results to stakeholders
  • Summer 2011

    National Geographic Society | User Experience Research Intern | Washington, D.C.

  • Plan, implement, manage, conduct and present user research using various methods
  • Conduct usability studies, competitive evaluations, participatory sessions, user surveys, personas, guerilla usability tactics and similar approaches
  • Collaborate with product management and development teams using research data to align goals with user priorities
  • Graduated, May 2013

    Villanova University

  • Bachelor of Arts in Psychology
  • Minor in Computer Science
  • Minor in Cognitive Science
  • Graduated, May 2009

    Hammond High School

  • Graduated with honors May 2009